How to return your order
If you are not satisfied with your purchase and would like to return one or more items, please return your order within 14 days of receipt. Orders must be returned unused and in the original packaging.
Pack the item tightly so that it cannot slide around in the packaging. Return items that arrive damaged due to transport are the responsibility of the customer and at his own expense.
The return costs are for your own account and amount to €5.99.
You can return items by scanning the QR code on the packing slip or visiting thingsilikethingsilove.returnista.com . You will need your order number and the email address you used to place the order.
Return in a TILTIL store (free)
You can always return your order free of charge in one of our stores.
You can return items by scanning the QR code on the packing list or going to thingsilikethingsilove.returnista.com. You will need your order number and email address used to place the order. Select Return in store as your shipping method.
When your package has been returned in one of our stores, you will receive proof of this with a receipt. Always keep your receipt until we have refunded your return. We process the returns in our e-commerce warehouse and not in the store. Therefore it is not possible to immediately get your money back, but your return will be processed and refunded within 5 working days.