Who is responsible for your personal data?
The Dutch company, Things I Like Things I Love, is the controller of the personal data you submit to us and responsible for your personal data.
Where is your personal data stored?
The data that we collect from you is stored on the servers of our hosting provider Antagonist. All servers of Antagonist are located in The Netherlands.
What types of personal data do we collect?
We will collect personal data that you submit to us, for example, when you place orders or contact our customer service.
– Name and address
– Telephone number
– Billing address
– Email address
– Payment details
– IP Address
How do we use your personal data?
We may use your personal data for the following purposes:
– To create and manage your personal account at Things I Like Things I Love
– To process your orders and returns via our online services
– To send notifications of delivery status
– To contact you in the event of any problems with the delivery of your items
– To answer your queries and to inform you of new or changed services
– To send marketing offers such as newsletters and magazines
– To manage your account by carrying out credit checks
– To make analyses in order to provide you with relevant marketing offers and information
– To validate that you are of legal age for shopping online
– To test and improve our systems by which the services are provided
– To prevent misuse or improper use of our services
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request information about the personal data we hold on you at any time. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us by sending an email to [email protected]
Who has access to your personal data?
Your data may be shared within Things I Like Things I Love. We never pass on, sell or swap your data for marketing purposes to third parties outside Things I Like Things I Love. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken technical and organizational measures to protect your data from loss, manipulation, unauthorized access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent (Mollie) processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.
Customer Service (mail/chat/phone)
Wij gebruiken Trengo om bij te houden hoe bezoekers en klanten onze website gebruiken en om bezoekers en klanten een klantenservice via chat, telefoon en/ of email aan te bieden. Hiervoor gebruiken we je naw-gegevens, factuuradres, ip-adres, telefoonnummer, e-mailadres en eventueel profielfoto. Dit doen wij op basis van je toestemming. Wij hebben een verwerkersovereenkomst met Trengo gesloten. Daarin staan strikte afspraken te maken over wat zij mogen bijhouden. Trengo mag de gegevens niet voor andere doeleinden gebruiken. Wij bewaren deze informatie tot 6 maanden na het laatste contactmoment en/of na het einde van de dienstverlening aan jou.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.
The site thingslikethingsilove.com may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.
Controller of personal data
Companies register: Things I Like Things I Love Online B.V.
Company registration number: 81827474
VAT registration number: NL682235108B01
Telephone: +31 20 845 97 84
E-mail: [email protected]
Last updated on 16 March 2021
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