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Shipping & Returns
SHIPPING & RETURNS
Shipping & Delivery
You will receive confirmation e-mail immediately after placing your order. Orders are shipped within 2-4 working days. PostNL handles the delivery of your order.
The Netherlands: €2.95
Free shipping within the Netherlands on orders over €75
Belgium & Germany: €5.95
Free shipping to Belgium and Germany on orders over €150
Other countries: €18
Returns & Replacements
You can return all items within 14 days.
Please follow our rules for returning so we can help you as well as we can.
The return process
Should you wish to return any items please follow the instructions below:
– Fill in the return form which was added in your order.
– Return the items within 14 days of receipt of goods,
– Goods must be returned in their original condition as they were posted.
– Goods must be returned at your own cost.
– Please use a traceable or insured method such as a recorded delivery.
– Obtain a proof postage from your Post Office.
(as we cannot refund for items that are lost on their way back to our webshop.)
– The money will be refunded as soon as possible after receiving your return (with a maximum of 14 days). We will always refund the money to the same account as which you paid with.
We offer refunds but regret we are unable to refund postage charges for the dispatch or return of items. We reserve the right to refuse refunds on any items believed to have been worn or damaged since dispatched from Things I like Things I love.