Shipping & Delivery
Do I have to pay the shipping costs?
When your order is higher than €49.00 we will pay the shipping costs! When your order is under €49.00 we will share the shipping costs, you will pay €3.99 for shipping within the Netherlands.
Belgium & Germany:
When your order is higher than €75.00 we will pay the shipping costs! If you place an order under €75.00, we will share the shipping costs, you pay €5.99 for shipping.
Other countries within the EU:
The shipping costs for each order are € 19.99
My package has not yet been delivered, what now?
If you can’t figure it out, you can always get in contact with us and we will immediately get to work to find out where your package is located!
Can I change my address?
You can reach us by email online@thingsilikethingsilove.com or by telephone on +31 (0)20 244 53 66. Our customer service is open from Monday to Friday from 9.00-17.00 and Saturday from 12.00-17.00.
Can I track my order?
Can I have my package delivered to someone else?
Are you ordering for someone else or do you want a gift delivered? This is possible! You can enter the address details of the person where the package must be delivered.
Do you want to send the package to a different address after ordering?
You can reach us by email online@thingsilikethingsilove.com or by telephone on +31 (0)20 244 53 66 or by telephone on +31 (0)20 244 53 66. Our customer service is open from Monday to Friday from 9.00-17.00 and Saturday from 12.00-17.00
How quickly will I receive my order?
During sale and Holidays, the delivery time may be bit a longer than usual.
All orders will be shipped within 0-2 days except for orders placed on Friday afternoon and Saturday. These orders will be picked up by PostNL on Monday and will therefore take a little longer. If an item is out of stock in our warehouse it will be sent from one of our stores, and so it may occur that your order has a small delay. In case of any exceptions, we will always inform you. As soon as your package has been registered with PostNL, you can track your order via the track & trace code that you can find in the email.
How do I cancel my order?
You can reach us by email online@thingsilikethingsilove.com or by telephone on +31 (0)20 244 53 66 or by telephone on +31 (0)20 244 53 66. Our customer service is open from Monday to Friday from 9.00-17.00 and Saturday from 12.00-17.00.
online@thingsilikethingsilove.com
24/7
+31 20 244 53 66
Office Hours