You can always return your order free of charge in one of our stores. Click here to find the nearest store.


When your package has been returned in one of our stores, you will receive proof of this with a receipt. Always keep your receipt until we have refunded your return. We process the returns in our e-commerce warehouse and not in the store. Therefore it is not possible to immediately get your money back, but your return will be processed and refunded within 5 working days.

You can send your return to:

TILTIL Returns
Jan Tooropstraat 541
1061AE Amsterdam
The Netherlands

At thingsilikethingsilove.com you always have the option to return your order within 14 days after the shipment date. Please ensure that you return the products unworn, undamaged and with the attached labels. 


Unfortunately, we cannot investigate a missing package without a proof of return.

When returning via shipment, the track & trace code serves as a proof of return. When returning to one of our stores, you will receive a receipt as proof of return. 

Please keep your return receipt until we have processed it.

As soon as your return has arrived at us, we will process it within 5 days. You will receive an email when the return has been processed. The money will be refunded to the same bank account you used to pay within a few days of processing.

This depends on the return method you choose.


Returns in one of our stores is always free of charge. 

We process returns in our e-commerce warehouse and not in the store. It is therefore not possible to immediately get your money back, but your return will be processed and refunded within 5 working days.


Returns by post is at your own expense.

Always make sure that you send the package with a track & trace code. If the package is lost during shipment, we cannot help you if you cannot provide a track & trace code to start an investigation.

1. Pack your item well and firmly, so that it cannot slide back and forth in the packaging.

2. Seal the packaging with wide tape.

3. Make sure that only one address label (the return address label) is visible on the packaging to avoid any confusion.

4. Add the return form to the package.

That's no problem! In the order confirmation which you can find in your email, there is a link to your return form. Can't print it? Then add a note inside the package with your name, order number and e-mail address.

Unfortunately it is not possible to exchange an item. Do you want a different size or color? Then you can place a new order yourself. You can then return the items you wanted to exchange to us and you will receive the money back within 5 working days.

If online sale purchases do not meet expectations, it is possible to return them. As soon as we have received and processed your return, we will refund the purchase amount.

That's possible! Please ensure that the return forms of all orders are included in the package so that we have enough information to process the returned items.

Tip1: Choose the perfect size

Are you shopping clothing? And are you in doubt between multiple sizes? Then take a good look at the size advice. You can also contact our customer service for sizing advice.


Tip 2: View an article from all sides

Zoom in on the different photos. Read everything we know about the item in the description and specifications. If an article is large or small, we will clearly state this.

online@thingsilikethingsilove.com

24/7

+31 20 244 53 66

Office Hours

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