Have you received broken items or does it have a manufacturing defect? Please contact our customer service. We will then look for a suitable solution.

Did you accidentally receive the wrong item? We are very sorry to hear that. Please also contact our customer service. We can be reached via the email address online@thingsilikethingsilove.com from Monday to Friday from 9.00-17.00 and Saturday from 12.00-17.00.

All items you buy from us come with a 2 month warranty.

You can send an email with the complaint to online@thingsilikethingsilove.com. Please make sure to add a photo to the email of the broken, defective or incomplete item, so that it is clear for us what the complaint is about.


After you have emailed us with your complaint, our customer service will assess whether your complaint can be refunded. We will always let you know whether your complaint falls within the warranty. That way you won't be faced with surprises.


Does your complaint fall within the warranty? Then the costs for the exchange or return of your item including shipping costs will be paid by us. 

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